Hug Your Customers

The Wall Street Journal recently had a review about a book entitled, Hug Your Customers by Jack Mitchell. This book offers excellent tips and anecdotes on how to treat your customers well. While reading the book, we realized that we have already been creating a "hugging" atmosphere here at Chism Brothers Painting. Hug Your Customers explains the importance of creating a business that excels in customer service so that customers feel special and important. We work hard to make our employees and customers feel that we treated them right. We want to build loyalty and trust in our customers so that they will look to Chism Brothers first for a paint job or great referral. We have one client in La Jolla who has asked us each time she needed a new tenant! This is the type of relationship we want with our customers. If you are a business owner, Hug Your Customers is a must read. If you have had a tough experience hiring great service companies, consider hiring us for a 1 day job to try us out!