Customer Check List

Cus­tomer ​“To Do” List

In order to pro­vide you with the best pos­si­ble ser­vice and to answer many fre­quent­ly asked ques­tions, we ask you to read the fol­low­ing infor­ma­tion before we begin your project. Please feel free to give us a call if you have addi­tion­al ques­tions or concerns. 

Prepar­ing your home for inte­ri­or painting

• Remove small­er pic­tures and wall hangings. 
• Noti­fy fore­man which ones will not go back so we can patch holes. 
• Remove small acces­sories, lamps, plants, and del­i­cate or break­able items from the work area. 
• Remove win­dow cov­er­ings that are del­i­cate or in any­way need spe­cial atten­tion. Please inform the fore­man of spe­cial needs and secu­ri­ty wired openings. 
• Please point out to the fore­man windows/​doors that are tint­ed or coated. 
• Remove con­tents of clos­ets, cab­i­nets and shelv­ing, if the inte­ri­ors of those areas are to be paint­ed. If the inte­ri­ors are not to be paint­ed, it may still be advan­ta­geous to remove cab­i­net con­tents because of the dust, etc. Dis­cuss par­tic­u­lar con­cerns with the project man­ag­er or fore­man. Dis­cuss with Esti­ma­tor if you may need assis­tance with obtain­ing wardrobe containers. 
• Remove mats, tow­els and per­son­al items from bath­rooms Remove items from kitchen counters. 

We typ­i­cal­ly work in sev­er­al rooms at a time, so room con­tents can be placed in oth­er areas while we work. If your project has sev­er­al areas, please let us know so that we can work out the sequence that will best meet your sched­ul­ing needs. 

If you do not feel com­fort­able mov­ing or tak­ing down some­thing large or com­pli­cat­ed, please leave it in place and we will be able to make suit­able arrange­ments. This would espe­cial­ly include such items as large clocks, pianos, elec­tron­ic & video equip­ment etc. 

Prepar­ing your home for exte­ri­or painting

• Trim back foliage from exte­ri­or area to be paint­ed. Dis­cuss par­tic­u­lar needs with estimator/​foreman.
• Move small planters and break­able plant pots from the areas where the painters will be work­ing. Please point out areas/​items of par­tic­u­lar con­cern to the foreman. 
• Make sure that hoses, sprin­klers and gar­den­ing tools are moved out of the way. 
• Turn off auto­mat­ic gar­den sprin­kler systems. 
• Please have your vehi­cles (and your neigh­bors’ if nec­es­sary) parked a safe dis­tance from the paint­ing as appro­pri­ate. Dis­cuss with fore­man if this is not prac­ti­cal. We have avail­able car cov­ers when needed. 

Work­ing with our crew 

• We will need a small area (approx. 100 sf) typ­i­cal­ly in the garage, patio or side stor­age area to keep our sup­plies and equip­ment. Please let us know if you have a spe­cif­ic area in mind. 
• If there is a spe­cif­ic restroom we should use, please let the fore­man know the loca­tion, unless a portable facil­i­ty has been request­ed in your contract. 
• Unless we are load­ing or unload­ing, we will try not to block your vehi­cle, but let us know if you have spe­cif­ic areas for us to park. 
• Please make arrange­ments to keep your pets out of work areas. Also, please let us know your pets’ names and any spe­cif­ic instructions. 
• Dis­able the alarm sys­tem or pro­vide a code for our use. 
• Our nor­mal hours are Mon­day 8:30 AM to 3:30 PM and Tues­day through Fri­day 7:00 AM to 3:30 PM. If no one will be home when we arrive or depart, please make arrange­ments with us such as: unlocked door, a key for our use, a hid­den key, an over­head remote con­trol or door key­pad code. 
• The secu­ri­ty of your home is impor­tant to us. We will use the sys­tem with which you feel com­fort­able. Please let us know if there is some­one we should pro­vide access to while you are away. 
• If you will be away while we per­form the work, please make us aware of the dates, and phone num­bers, email, or a local per­son we can call if a prob­lem aris­es. Please let your alarm com­pa­ny know that we will be per­form­ing work while you are away. 

Chism Broth­ers will per­form the fol­low­ing as part of our ser­vice to you: 

• Move all non-break­able fur­ni­ture and group in the cen­ter of the room. 
• Cov­er fur­ni­ture in paint­ing areas with clean plastic. 
• Remove door and win­dow hard­ware, and re-install upon completion. 
• Pro­tect your inte­ri­or floor cov­er­ings with clean drop cloths and exte­ri­or areas when nec­es­sary with exte­ri­or drop cloths. 
• Vac­u­um each room and replace fur­ni­ture upon com­ple­tion of job. 
• Remove paint relat­ed debris from your premises. 
• We will leave suit­able amounts of the fin­ish mate­ri­als for touchup pur­pos­es in clean, well marked con­tain­ers along with a full list of materials/​colors.

Chism Broth­ers Paint­ing takes pride in our pro­fes­sion­al­ism and crafts­man­ship. We take time to pre­pare and pro­tect your prop­er­ty as if it were our own, and to pro­vide the best pos­si­ble ser­vice to com­plete your project in an effi­cient and time­ly manner.